HUNTER PACIFIC WARRANTY
Hunter Pacific International provides a warranty line to support correct operation and installation of its products The warranty line is specifically for:
Customers wishing to claim warranty on a product within the warranty period. When calling please ensure that you have the following information:
Model, colour and size of the ceiling fan.
Date and place of purchase.
Installing electrician's licence and phone no.
who are experiencing problems installing the product or who
cannot get the product to operate correctly once installed must read the
'Trouble-Shooting Section' of the installation manual. If the problem still
cannot be fixed then the electrician should contact the warranty line.
To contact the warranty line, please phone 1300 360 280 between 9am & 5pm EST Or Fill out a Technical Support Form Here.
Revolution and Attitude Warranty Terms:
2 years defect warranty on control module and handset
3 years defect warranty on mechanical parts
5 years defect warranty on electrical motor parts (stator, rotor and windings)
Important: This product is designed to be user serviceable. Parts such as electronic modules and the motor can be removed from the ceiling and replaced without requiring an electrician. On-site labour is therefore not provided for most warranty claims unless special authorisation is obtained from Hunter Pacific International.
Warranty documents you should read before phoning the warranty line:
- Hunter Pacific International Warranty Periods
- Hunter Pacific International Warranty Conditions and Limitations